At ProposalPen, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proposalpen.com or use our proposal generation service.
1. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Create or generate proposals
- Fill in forms on our website
- Subscribe to our newsletter
- Request customer support
- Participate in surveys or promotions
The types of information we may collect include:
- Contact information (such as name, email address, mailing address, and phone number)
- Billing information (such as credit card details and billing address)
- Account credentials (such as username and password)
- Profile information (such as company name, job title, and profile picture)
- Proposal content (such as client information, project details, and pricing)
- Communications you send to us
Automatically Collected Information
When you access or use our Service, we automatically collect certain information, including:
- Log and usage data (such as IP address, browser type, operating system, referring webpage)
- Device information (such as device ID, model, and manufacturer)
- Location information (such as general geographic location based on IP address)
- Usage patterns (such as features used, time spent on pages, and click patterns)
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and requests
- Provide customer support and troubleshoot issues
- Send promotional communications about new features, offers, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Develop new products, services, and features
3. Sharing of Information
We may share the information we collect in various ways, including:
- With vendors, consultants, and service providers who need access to such information to perform services on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of ProposalPen or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
4. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
5. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at privacy@proposalpen.com.
7. Children's Privacy
Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@proposalpen.com.